Next Era Office easily gives you the ability to provide public access to various things.  This may be some form the user is filling out, or access to particular records.  In order to to this, you will need to share your public urls.

You can access what the urls are for your site, by going to the Config menu, then under Company Options, choose Public URLs.

Your public urls are broken down into what is available for public access, meaning users can get to it without logging in, and what urls are available for only registered users. Registered users will need to create an account within your system before they will be able to access the url.

The public issue submission form will allow your customers to submit issues they may have with their products.  These submitted items will then show up under Submitted Issues.

Before you start sharing this form, there must be at least one product defined,

Optionally, but recommended:  After you create your products, you will probably want to setup categories for these issues under the Product Issue Categories menu option, under Config, under Product Related.

This form will allow your customers to submit feedback about your products. Feedback that is submitted on this form will show up under Clients, Reports, Submitted Feedback.

This page will allow users to see a listing of feedback submitted. In order for feedback to be listed here, the person submitting the feedback has to select that they want it listed publicly, and you must approve the feedback under the Submitted Feedback listing.

This form will allow users to submit a basic message to you.  These submissions will then show up under Messages / Events, under Contact Requests.

This will allow your customers to register an account within your system. They can then use this account to access various other records.

You can access your registered clients under the Support Desk menu, under Registered Contacts.

The document portal will allow you to give registered users access to documents you have stored related to them.  For a document to be visible to the contact, you must select Allow Client Access under the documents record.